Privacy Policy

About this policy

This policy explains how Tokyo Watch Club handles information through the Tokyo Watch Club Members app and related services.

Information we collect

• Account information such as your name, email address, username, and Instagram username
• Your profile photo, watch preferences, and other information you add to your profile
• Membership status, member ID, event registrations, approval status, and check-in records
• Content you submit, including event photos, comments, inquiries, and feedback
• Notification tokens, device type, and technical information required to operate the app

We access the camera or photo library only with device permission when you scan a QR code or choose a photo to upload.

How we use information

• Provide and manage accounts and memberships
• Process event registrations, check-ins, and member benefits
• Personalize watch news and content based on your interests
• Send event and membership notifications and emails
• Respond to inquiries and protect and improve our services

When we share information

We do not sell personal information. We may allow service providers that support cloud hosting, authentication, data storage, email, and push notifications to process information as needed to operate the service. When required to run an event, we may share relevant registration information with the event host or partner. We may also disclose information when required by law or to protect rights and safety.

Retention and deletion

We retain information for as long as needed to provide your account and services, comply with legal obligations, resolve disputes, and maintain security. To request deletion of your account and associated personal information, contact us at the email below. After verifying the request, we will delete the information unless retention is required by law.

Security

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, loss, and misuse. No internet transmission or storage method can be guaranteed to be completely secure.

Contact us

Privacy questions and requests: info@tokyowatchclub.jp